Return & Exchange Policy
Refund and Exchange Policy:
- CINQ does not offer a Refund or Return policy.
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You can make a refund or exchange request within 24-48 hours of receiving your order.
- For international orders, exchanges are allowed only for incorrect or faulty items.
- Sale items are not eligible for exchanges unless an incorrect order is delivered.
Refund and Exchange Procedure:
- Exchange is only possible if the wrong or faulty item is delivered.
- No refund & exchange on sale items
- Contact customer services via email info@cinqofficial.com or phone (+92 311 1100 575) with your order number.
Order Cancellation:
- Order can be canceled before processing.
- Once shipped, the exchange policy applies.
- CINQ may cancel orders for reasons such as stock unavailability, pricing errors, or declined credit card payments.
Contact Information:
- Phone: +92-311-1100575
- Email: info@cinqofficial.com
- Website: www.cinqofficial.com
- Facebook: cinqapparel
- Instagram: cinqapparel
Customer Service Hours:
- Monday to Friday: 10 am – 6 pm GMT+5
- Saturday: 10 am – 3 pm GMT+5