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Shipping Policy

Order Information:

  • Expected Delivery Time:
    • For Pakistan: 5-7 Days (Unstitched)
    • For International Clients: 10-15 Days (Unstitched), 15-21 Days (Stitched)
  • Delivery Charges:
    • Within Pakistan: Free Delivery Nationwide
    • Outside Pakistan: Calculated at checkout based on package size and destination.
  • Order Confirmation Process:
    • Three Confirmation Calls on Provided Contact Number
  • Inquiry:
    • Email: info@cinqofficial.com
    • Contact Number: +92 311 1100575
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    Refund and Exchange Policy:

    • CINQ does not offer a Refund or Return policy.

    • You can make a refund or exchange request within 24-48 hours of receiving your order.

    • For international orders, exchanges are allowed only for incorrect or faulty items.
    • Sale items are not eligible for exchanges unless an incorrect order is delivered.

    Refund and Exchange Procedure:

    • Exchange is only possible if the wrong or faulty item is delivered.
    • No refund & exchange on sale items
    • Contact customer services via email info@cinqofficial.com or phone (+92 311 1100 575) with your order number.

    Order Cancellation:

    • Order can be canceled before processing.
    • Once shipped, the exchange policy applies.
    • CINQ may cancel orders for reasons such as stock unavailability, pricing errors, or declined credit card payments.

    Contact Information:

    • Phone: +92-311-1100575
    • Email: info@cinqofficial.com
    • Website: www.cinqofficial.com
    • Facebook: cinqapparel
    • Instagram: cinqapparel

    Customer Service Hours:

    • Monday to Friday: 10 am – 6 pm GMT+5
    • Saturday: 10 am – 3 pm GMT+5

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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