GERWA | Hand Woven Kashmiri Shawl

• Dry Clean Only
• Do Not Use Bleach & Chemicals

Refund and Exchange Policy:

• CINQ does not offer a Refund or Return policy.

• You can make a refund or exchange request within 24-48 hours of receiving your order.

• For international orders, exchanges are allowed only for incorrect or faulty items.
• Sale items are not eligible for exchanges unless an incorrect order is delivered.

Refund and Exchange Procedure:

• Exchange is only possible if the wrong or faulty item is delivered.
• No refund & exchange on sale items
• Contact customer services via email info@cinqofficial.com or phone (+92 311 1100 575) with your order number.

Order Cancellation:

• Order can be canceled before processing.
• Once shipped, the exchange policy applies.
• CINQ may cancel orders for reasons such as stock unavailability, pricing errors, or declined credit card payments.

Contact Information:

• Phone: +92-311-1100575
• Email: info@cinqofficial.com
• Website: www.cinqofficial.com
• Facebook: cinqapparel
• Instagram: cinqapparel

Customer Service Hours:

• Monday to Friday: 10 am – 6 pm GMT+5
• Saturday: 10 am – 3 pm GMT+5